Last week, I stood before delegates at the 7th Annual Africa Pension Funds & Retirement Summit in Mauritius and asked a question that disrupted our collective comfort zone: If our funds are 100% compliant, why are our members still complaining?…
This month, I took to the stage at the APTAK Annual International Conference in Mombasa. It was lovely joining a community committed to elevating pension administration. My session on MOCA centred on turning operational strength into tangible member value. It…
The Conversation We Need to Have At forums like APTAK, we often come together to discuss progress. We share milestones. We highlight compliance. And yes, we celebrate how far the pensions industry has come. But I keep coming back to…
Across Africa and emerging markets, pension systems are becoming more complex. Multiple stakeholders – Sponsors (Employers), Administrators, Custodians, Fund Managers, Regulators, Banks, Government Agencies, Members, and Pensioners – all depend on the same core data to make decisions, execute transactions,…
Across Africa, pension fund CEOs are navigating one of the most complex leadership environments the sector has ever faced. Markets are volatile. Inflation is stubborn. Regulatory expectations are rising. Members are more vocal. Governance failures carry personal consequences. The reality…